Citizens Charter Frontline Services

Citizen’s Charter Frontline Services (DepEd Central Office, DepEd Regional Office, and DepEd Division Offices and Schools) – A copy can be downloaded from DepEd Memorandum No. 342 dated August 3, 2009, re Adoption and Implementation of a Citizen’s Charter of the Department of Education in compliance with Republic Act No. 9485-Anti-Red Tape Act of 2007 and its Implementing Rules and Regulations.

Citizens Charter Handbook – In consonance with Republic Act 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, the Schools Division of Surigao del Norte has formulated its Office Citizen’s Charter. It aims to streamline its systems and procedures in the delivery of basic government services1